Assertiveness Skills (1 day)
A workshop to help delegates increase their self-confidence by
changing the way they interact with others. It covers:
- Defining assertiveness
- Understanding patterns of behaviour
- Saying "no" without causing offence
- Using body language and tone of voice
- Dealing with difficult people and tackling conflict
Comments by delegates about recent
courses and workshops
Who is it for?
- People who have difficulty expressing themselves
- Anyone who would like to be a more confident communicator
- Those wanting to feel more positive about how they interact
with others
Details
Includes:
- a set of training notes
- a certificate of successful completion of the workshop
- refreshments
Delegates: maximum of 12 to ensure
individual attention and advice.
This workshop can be run in-house and tailored to your specific
requirements.
Print version
Booking
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